AT Your Service Flags
Investment Brief — Prepared for F&B Leadership
Pool & Beach Service Excellence
The guests are there.
The orders aren't.
Every guest who wants a drink but doesn't flag down a staff member is revenue that quietly disappears. AT Your Service Flags captures that revenue — simply, elegantly, and with a typical return on investment inside the first season.
The Numbers
How the investment pays back
| Estimated average spend per poolside order | $35 – $50 |
| Additional orders captured per day (conservative estimate, 50 chairs) | 8 – 15 orders |
| Additional daily revenue generated | $280 – $750 |
| Days to recover the minimum flag investment | 1 – 3 days |
| Additional revenue over a 90-day peak season | $25,200 – $67,500 |
| Return on minimum investment | 34× – 92× |
These projections are based on conservative order capture estimates. Properties with larger pool decks or higher per-guest spend will see proportionally greater returns. Happy to model your specific property's numbers — just ask.
The Insight
Why guests spend more — and why they don't
The friction point
Guests who want service at the pool face a social friction: interrupting a conversation, making eye contact across a busy deck, or feeling like they're demanding attention. Most simply don't. The order never happens.
The flag removes friction
A flag signals intent without social awkwardness. Guests raise it privately, at their own pace. Staff see it clearly. The order flows naturally — and guests who would never wave someone down will always raise a flag.
Staff efficiency
Instead of staff continuously rotating the deck checking who needs something, they focus on fulfilling flagged orders. The same team covers more ground, responds faster, and provides more attentive service.
Guest satisfaction
Guests who feel attended to without having to chase service rate their experience higher, tip better, and return. The flag is a visible signal that the property is thinking about their comfort.
Trusted by properties including
The Product
Custom fabricated for your property
01
Custom Branding
Your logo, property name, or QR code printed directly on the flag. Every flag reinforces your brand at the chair level.
02
Numbered System
Optional numbering for precise chair identification — makes it effortless for staff to locate and serve the right guest instantly.
03
Universal Clamp
Attaches securely to any pool or beach chair. Rotates up to signal, down when served. No installation required.
04
QR Code Option
Link directly to your mobile ordering system or menu. Flags become a touchpoint for the entire guest service journey.
05
Minimum Order: 50
Flags at $10.33 each, clamps at $4.30. Minimum order of 50 units. Branding — logo, numbering, or QR code — is quoted separately based on your customization.
06
Since 2008
Fifteen years supplying hospitality properties. We understand the operational realities of pool and beach service environments.
Ready to put this in front
of your ownership group?
We can tailor the ROI model to your property's specifics — chair count, average spend, seasonality.
